Payment Information
At MotoX1, we aim to make paying for your order simple, secure and convenient. We accept a range of payment methods, including major credit and debit cards and selected Buy Now, Pay Later options.
Choose your preferred available payment method at checkout. All available payment options will be displayed before you complete your purchase.
Credit & Debit Cards
We accept major credit and debit cards through our secure online checkout.
Klarna
Klarna payment options may be available at checkout for eligible customers and purchases.
Clearpay
Clearpay may be available at checkout, allowing eligible customers to spread the cost of their purchase.
Credit & Debit Cards
MotoX1 accepts major credit and debit cards. Available card types will be displayed during checkout.
Card payments are processed securely through our payment provider. MotoX1 does not require customers to send card details by email or standard messaging services.
Klarna
Klarna may be available as a payment option for eligible purchases. If available, you can select Klarna during checkout and follow the instructions provided to complete your application or payment.
Klarna payment options are subject to eligibility, status and approval. The payment options available to you may depend on your order and the assessment carried out by Klarna.
Where Klarna is selected, the relevant Klarna terms and payment information will be presented as part of the checkout process.
Clearpay
Clearpay may be available for eligible purchases, allowing customers to spread the cost of an order using the payment schedule offered by Clearpay.
Clearpay is subject to eligibility and approval. Available spending limits and payment options are determined by Clearpay and may vary between customers.
Buy Now, Pay Later
Please ensure you understand the repayment terms before choosing a Buy Now, Pay Later payment option.
When Will I Be Charged?
For standard card payments, payment will normally be authorised or collected when your order is placed.
Where Klarna or Clearpay is selected, payments will be handled according to the payment schedule and terms shown by the relevant provider during checkout.
Payment Verification
To protect our customers and MotoX1 against fraudulent transactions, some orders may be subject to additional payment or identity verification before dispatch.
Where additional information is reasonably required, our team may contact you before processing or dispatching the order.
Payment Problems
If your payment is declined, please check that the payment information entered is correct and that sufficient funds or credit are available.
For Klarna or Clearpay approval queries, you may need to contact the relevant payment provider directly, as MotoX1 does not control their individual eligibility or approval decisions.
Secure Checkout
Your security is important to us. Payments made through the MotoX1 website are processed using secure payment technology provided by our approved payment partners.
Refunds
Where a refund is due, it will normally be returned to the original payment method used for the purchase.
Orders paid using Klarna or Clearpay will be refunded through the relevant payment provider. Any outstanding payment schedule will be adjusted by the provider as appropriate.
Please see our Returns & Refund Policy for full information about cancellations, returns and refunds.
Need Help With Payment?
If you have a question about paying for an order or a payment made directly to MotoX1, please contact our customer service team.
MotoX1 Motocross ATV Ltd
Email: Sales@motox1-atv.co.uk