•If I order today will I receive before Christmas?
Yes, Our current lead time for new orders is 10 days
• Can I track my order?
Yes, tracking details will be provided as soon as available once your item has dispatched
• When will my Revvi pre order Arrive?
All remaining Revvi orders are dispatching next week and should all be completed by the 18th of December (updated), New Revvi 18” pre orders (orders placed after November the 1st) will be delivered in January
• When are the KXD 50cc pre orders delivered?
All kxd orders will be delivered in time for Christmas these are now dispatching and we are clearing the backlog from existing pre orders, tracking details will be provided as soon as available
•Do you offer finance or payment plans?
Yes, we offer buy now pay later options via Klarna on our checkout page
•What warranty comes with my order?
All orders come standard with 30 day parts defect warranty, extended terms up to 12 months can also be added to you order on checkout, full details on our warranty can be found on our warranty page.
• how can I contact MotoX1?
due to a high increase in demand and as we prioritize Christmas deliveries and orders our phone lines are temporarily closed, you can email us or message us via our website contact page and we will get back to you within 24 hours, we will also keep publishing updates via this page
All remaining Revvi orders are confirmed to be completed in the first 2 weeks of December (ALL REVVI MODELS NOW SOLD OUT - new orders = January
in addition, all our 50cc mini dirt bikes (KXD and SMX 50cc) are on schedule to be delivered from the 14th of December (updated from 7th)
as per above, All Revvi pre orders will be completed by the 15th of December
all 50cc models will be completed by the 19th of December (updated)
new orders: our dispatch time for new orders is currently 7 working days
Tracking information will be provided as soon as available so that you can track your delivery
Thanks again for your continued patience, please if we can ask that you take the time to review once you have successfully received your order, we have had a negative response on the reviews recently due to these pre orders and lack of updates, unfortunately there is not much to report on whilst the shipments are being imported, we can only advise updates when we receive ourselves …We too find this really frustrating! Thanks to everyone for your understanding
rest assure we will deliver in time for Christmas ALL remaining orders, in the meantime we will keep pushing for updates
tracking information will still be issued when dispatched (early December)
Hi Everyone, Please see below latest pre order updates:
kxd / ALL 50cc kids dirt bikes are due to dock on the 7th of December, tracking information will be provided as soon as available to individual customers and we estimate all orders for this model will be delivery completed by the 17th of December at the very latest
Revvi Pre orders:
Revvi 18' models, we are still awaiting docking of this container which is still on schedule to arrive first week of December, Pre orders for this model are dispatching to customers directly from the port and so we estimate all orders for this model will be completed by the 17th of December at the very latest
We have now limited stock orders in order to prioritise all existing orders in time for Christmas
tracking information will be provided as soon as available, we will contact our customers directly with this information
Thanks again for your continued patience and understanding during this time !
Revvi 12” models now pre sold out for Christmas- We are now taking pre orders for our next batch due early January
Revvi 16” models now pre sold out for Christmas- We are now taking pre orders for our next batch due early January
We are still taking pre orders for the Revvi 18” models also which pre sold out for Christmas last month. Again these are due on the next batch early January
Revvi 16 plus models remain in stock but stock is very limited
please refer to my previous update for delivery dates for any other pre orders which still remain on schedule
Thanks for your continued patience and understanding during this time
Pre order updates:
Please find below current pre order delivery schedules
REVVI 12" PRE ORDER MODELS: - DUE TO ARRIVE 15TH OF NOVEMBER
REVVI 16" PRE ORDER MODELS: - DUE TO ARRIVE 15TH OF NOVEMBER
REVVI 16+ NOW IN STOCK AND DISPATCHING
REVVI 18" PRE ORDER MODELS: ORDERS PLACED BEFORE 1/11/23 ARE DUE TO ARRIVE 10TH OF DECEMBER - (Unfortunately we are unable to confirm the delivery date at this stage as the bikes are still due to dock/clear customs) Please stay posted for updates.
* REVVI 18" MODELS ARE NOW PRE SOLD OUT FOR OUR CHRISTMAS BATCH, ANY PRE ORDERS PLACED FOR THIS MODEL ON OR AFTER 01/11/23 WILL NOW BE DELIVERED IN JANUARY FROM OUR LATER BATCH OF BIKES
*Please note all Revvi bikes are dispatched on a next day delivery service when in stock*
KXD 50cc Dirt bikes: - DUE TO ARRIVE 7TH OF DECEMBER - delivery next day
SMX 50cc Dirt bikes: - DUE TO ARRIVE 7TH OF DECEMBER - delivery next day
We will publish updates as soon as we here more via this platform :)
Thanks for you're continued patience and understanding during this time!